Responsible Gaming Policy

At solbaji Responsible Gaming —
Our Commitment to Responsible Gaming

Gaming should be fun, not stressful. solbaji believes every player deserves a safe environment to play in — and we are fully committed to making that happen.

Start Safe Log In
18+ Adults Only
24/7 Support Team Active
100% A Transparent & Safe Platform
5 Protection Tools Available
Important Notice

Gaming and betting can lead to financial loss. Only play with money you can afford to lose. If you feel gaming is negatively affecting your life, seek help now. solbaji is always here for you.

1What Is Responsible Gaming?

Responsible Gaming means enjoying gaming and betting as a healthy form of entertainment — one where you remain fully in control. At solbaji, we believe every player can game consciously and safely.

Gaming becomes a problem when it stops being entertainment and starts causing financial stress, strained relationships, or mental health concerns. solbaji upholds a responsible gaming policy and supports every user in understanding and respecting their own limits.

Our goal is to make sure that every time you play at solbaji, it is enjoyable, transparent, and entirely in your control. That is why we maintain a range of protective tools, limit-setting features, and professional support channels available to you at any time.

The core of Responsible Gaming is this: gaming is entertainment, not a source of income. Always play within your budget, and take a break rather than chasing losses by raising your bets.

2solbaji's Core Principles

Responsible Gaming at solbaji is more than a rule — it is the foundation of our platform. Every feature, every system, and every policy is built with your safety as the top priority.

  • Transparency: All rules, terms, and odds are displayed clearly and transparently.
  • Control: You can set your own deposit limits, time limits, and loss limits yourself.
  • Age Verification: solbaji is strictly prohibited for anyone under 18 — no exceptions.
  • Self-Exclusion: You can voluntarily remove yourself from the platform at any time.
  • Data Security: Your personal and financial information is fully secure and encrypted.
  • Proactive Support: Our 24/7 support team is always on hand to listen and help with any concerns you may have.

Solbaji never pressures you to bet more. Our promotions and bonus offers always come with fair terms — no hidden traps.

3Protection Tools & Features

Solbaji provides a range of effective tools to help every member stay in control of their gaming. These tools can be easily activated from Account Settings.

1
Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once set. Increasing a limit requires a 24-hour waiting period — this helps prevent impulsive betting.

2
Loss Limit

Set a cap on how much you can lose within a given period. Once you reach this limit, solbaji will automatically prevent you from placing further bets.

3
Session Timer

Set a time limit for how long you play in a single session. When the time is up, you will receive a reminder and be encouraged to take a break.

4
Cooling-Off Period

You can temporarily suspend your account for anywhere from 1 day to 6 weeks. No betting activity will be possible during this time.

5
Self-Exclusion

You can fully remove yourself from the platform for the long term — from 6 months to permanently. No promotional messages or offers will be sent during your self-exclusion period.

These tools are built to protect you. Once activated, they cannot be cancelled until the cooling-off period ends, so use them mindfully.

4Bet Limit Setup Guide

Setting betting limits at solbaji is straightforward. The table below outlines the available limit types and when they take effect:

Limit Type Alternative Duration Effective time Status
Deposit Limit Daily / Weekly / Monthly Instant Active
Loss Limit Daily / Weekly / Monthly Instant Active
Bet Limits Per Bet / Daily Instant Active
Session Timer 30 Minutes – 8 Hours Instant Optional
Cooling-Off 1 Day – 6 Weeks Instant On request
Self-Exclusion 6 Months – Permanent Instant Permanent Option

To set limits, log in to your account and go to "Account Settings → Responsible Gaming". Our support team is ready to help with any questions.

5Signs of Problem Gaming

Gaming addiction often develops gradually and can be hard to recognize on your own. Ask yourself the questions below — if most of your answers are "Yes", it may be time to seek help.

Self-Assessment

1

Do you often spend more than your set budget and regret it afterward?

2

Do you chase your losses by placing more bets to try to win back what you've lost?

3

Have you tried to stop gaming but couldn't, or found it very hard to quit?

4

Have you lied to or hidden your gaming habits from family or friends?

5

Are you neglecting daily responsibilities, family, or work because of gaming?

6

Do you feel restless, irritable, or anxious when you are not gaming?

7

Have you borrowed money or dipped into savings to cover gaming costs?

If you answered "Yes" to three or more of the questions above, please contact the solbaji support team right away or activate the self-exclusion tool. Seeking help is not a sign of weakness — it takes courage.

6How to Self-Exclude

Self-Exclusion is the feature that lets you take a temporary or permanent break from the solbaji platform on your own terms. It is fully confidential and easy to set up.

1
Log in to your account

Log in to your solbaji account and click the profile icon in the top right corner.

2
Go to Settings

Look for the "Responsible Gaming" section under "Account Settings".

3
Choose the Self-Exclusion Option

Choose a duration: 6 months, 1 year, 5 years, or permanent. Then confirm your decision.

4
Confirmation

Self-exclusion takes effect immediately. You will receive a confirmation message and all promotional communications will stop.

Do not attempt to open a new account while self-exclusion is active. Our system will automatically detect and block it. Contact our support team for direct assistance.

7Age Verification Policy

Solbaji strictly enforces an 18+ policy. Age verification is mandatory for every user at registration and before their first withdrawal request.

Accepted documents for age verification: National ID (NID), passport, or driving licence. Certain account features will be restricted until these documents are submitted.

If there is any suspicion that an account is being operated by a minor (under 18), solbaji will immediately suspend that account and launch an investigation. This is a non-negotiable rule on our platform.

Parents can use Parental Control software to keep their children safe from online gaming. solbaji remains vigilant at all times when it comes to protecting minors.

8Support & Professional Counselling

Dealing with a gaming problem alone can be tough. solbaji is always here for you and ready to point you toward professional support when needed. Our support team is available 24/7 via live chat.

If you feel that gaming is having a negative impact on your life or someone you know, take the following steps:

  • Chat with our Responsible Gaming team via solbaji live chat.
  • Activate a cooling-off period or self-exclusion instantly from Account Settings.
  • Talk it over with a trusted family member or friend.
  • Seek advice from a mental health professional if needed.

Remember — asking for help takes courage. solbaji fully protects your privacy. Reach out to us; we're here to help, not to judge.

Our Safety Measures

The dedicated features always active at solbaji to ensure you game responsibly.

Smart Budget Manager

Set your own financial limits and track your spending in real time. You will receive automatic alerts when your budget is running low.

Session Time Control

Decide in advance how long you want to play. When your session time is up, you will get a break reminder — helping you build healthy habits.

Identity Verification System

A strict KYC process prevents underage access. Verifying every account helps ensure a safe gaming environment.

Instant Self-Exclusion

Remove yourself from the platform in just a few seconds. Once self-exclusion is active, no promotional messages will be sent to you.

Gaming History Analysis

Your complete gaming history, win/loss statistics, and spending details are available to view at any time.

24/7 Support Team

Chat with our expert support team via live chat at any time. We're ready to help with any responsible gaming questions you may have.

General FAQ

Find answers to the most frequently asked questions about Responsible Gaming here.

After logging in, go to "Settings → Responsible Gaming". There you will find options to set daily, weekly, or monthly deposit limits. Enter the amount and click "Save" — the limit takes effect immediately.

Self-exclusion cannot be cancelled before the selected period ends — this is by design, to protect you. Once the period expires, you may contact our support team to request account reactivation.

Start by talking to them with empathy and listening without judgment. You can also notify the solbaji support team — we can take protective measures on the account in question. Encourage them to seek professional mental health support as well.

solbaji follows a strict age verification process. Age information is verified at registration, and a government-issued ID is required before any withdrawal. Suspicious accounts are suspended immediately.

A Cooling-Off Period is a short-term break (1 day to 6 weeks) during which your account is temporarily suspended. Self-Exclusion is a long-term measure (6 months to permanent) that completely blocks access to the platform and stops all promotional communications.

No. Using Responsible Gaming tools will not affect your existing bonuses or rewards in any way. These tools exist entirely for your benefit and have no negative impact on your account.

Play Safe, Enjoy Responsibly

Gaming at solbaji should always be fun. Join today and get to know our player protection features.

Register now Log In
বাংলা