Data Protection

solbaji Privacy Policy

The security of your personal information is our highest priority. Every piece of data on solbaji is fully encrypted and protected — never sold to any third party.

Last updated: January 2026

By using the solbaji platform, you are considered to have read and agreed to all terms of this Privacy Policy. If you have any questions, please contact our support team.

1Introduction

Solbaji is a trusted online gaming and Sports Betting platform delivering a safe and enjoyable gaming experience for players in Bangladesh. Our Privacy Policy explains how solbaji collects your personal information, how it is used, and what rights you have.

From the moment you register on solbaji — through every game you play and every financial transaction — we treat your information with the utmost care. Our Privacy Policy is built to international data protection standards and is regularly updated.

We believe transparency is the foundation of trust. That is why solbaji's Privacy Policy contains no hidden terms — everything is stated in plain language so you can understand it with ease.

This Privacy Policy applies solely to the solbaji platform. Third-party websites and apps are governed by their own privacy policies.

2What Information We Collect

Solbaji collects only the information required to deliver services, ensure security, and fulfill legal obligations. We do not collect data beyond what is necessary.

Data Type What Is Collected Why It Is Needed
Identity Information Full name, date of birth, national ID number To complete age verification and KYC
Contact Information Mobile number, email address Account Communications & Notifications
Financial Information Mobile banking number, bank account details To process deposits and withdrawals
Device Information IP address, browser, device model Security & Fraud Prevention
Gaming Information Betting history, transaction records, session logs Responsible Gaming & Service Improvement

Solbaji never stores your full payment card number or PIN. All financial information is encrypted in accordance with PCI DSS standards.

3How We Use Your Information

Solbaji uses your information only for specific, legitimate purposes. We will never use your data for anything that was not disclosed to you from the outset.

The purposes for which we use your information:

  • Account creation and management, and identity verification (KYC)
  • To process all financial transactions, including deposits and withdrawals
  • To prevent fraud, money laundering, and unauthorized access
  • To support responsible gaming and identify potential issues
  • To send personalized offers and promotions (subject to your consent)
  • To improve platform services and the gaming experience
  • To comply with legal and regulatory obligations
  • To provide customer service and technical support

You can opt out of promotional communications at any time. Essential communications related to your account and transactions cannot be disabled, as they are part of the service.

4Data Sharing Policy

Solbaji never sells your personal information to third parties. However, in certain circumstances, limited data may be shared with trusted partners.

Circumstances under which data may be shared:

  • Payment Processors: Necessary information is shared with mobile banking or banking partners to process transactions
  • Technology Partners: Game software providers that directly manage your gaming experience
  • Legal Authorities: Disclosure of information is mandatory in response to a court order or a valid request from a government authority
  • Fraud Prevention: Relevant authorities may be provided with information in connection with money laundering or fraud investigations

Solbaji never sells or rents your data to advertisers, data brokers, or unrelated third parties. This is a core principle we stand by.

5Information Security Measures

Solbaji uses the latest technology to keep your data secure. Our security team monitors systems 24/7 and responds immediately to any suspicious activity.

  • 256-bit SSL/TLS encryption used for all data transmissions
  • Passwords are stored using bcrypt hashing — no one can ever view them in plain text
  • Two-Factor Authentication (2FA) Feature
  • Regular security audits and penetration testing
  • Automatic alerts triggered when a suspicious login is detected
  • Data backups are stored on fully separate, encrypted servers

Please keep in mind that no one can guarantee 100% security on the internet. Use a strong password to protect your account and never share it with anyone.

6Cookies & Tracking Technologies

Solbaji uses cookies and similar tracking technologies to improve platform performance and personalize your experience.

Cookie Types Purpose
Essential Cookies Login sessions and security tokens are essential for the site to function
Functional Cookies Remembers language preferences, game settings, and personal preferences
Analytics Cookies Collects platform usage statistics for improvement purposes
Marketing Cookies Helps show relevant offers (subject to your consent)

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent some solbaji features from working properly.

7Your Rights

Every solbaji member enjoys the following rights regarding their personal information. Contact our support team to exercise any of these rights.

Your Data Rights

You have full control over your personal information on the solbaji platform.

Right to Access

You can request a complete list of all the information we hold about you.

Right to Rectification

You may request corrections to inaccurate or incomplete information at any time.

Right to Erasure

After account closure, you may request deletion of all data except what must be retained due to legal obligations.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

Data Portability

You have the right to receive a copy of your data in an easily readable format.

Right to withdraw consent

You may withdraw your consent to marketing communications and optional data collection at any time.

8Data Retention Period

Solbaji does not retain your information longer than necessary. All data is kept for as long as your account remains active. After account closure, certain information may be retained for a defined period to meet legal obligations.

  • Transaction records: minimum 5 years (as required by financial regulatory law)
  • KYC documents: up to 3 years after account closure
  • Gaming logs and session records: up to 2 years
  • Customer support communications: up to 2 years
  • Marketing preferences and consent records: up to 1 year after consent is withdrawn

After the retention period ends, solbaji automatically deletes your data securely or anonymizes it completely.

9Protection of Minors

Solbaji is strictly prohibited for anyone under 18. We never knowingly collect information from minors. Age verification is mandatory during the registration process.

If we become aware that a minor has registered on our platform, the account will be suspended immediately and all collected data will be deleted.

If you become aware that a minor is using solbaji, please notify our support team immediately. We will take swift action.

10Privacy Policy Changes

Solbaji may update this Privacy Policy when needed. We will notify you based on the nature and significance of any changes.

  • For significant changes, advance notification will be sent to your registered email address
  • A clear notice will be posted on the platform
  • The "Last Updated" date at the top of this page will change
  • Continued use of the platform after any changes constitutes acceptance of the updated policy

We recommend visiting this page regularly to stay informed about the latest changes.

11Get in Touch

For any questions, concerns, or data-related requests regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We typically respond within 48 hours.

Contact our support team for any privacy-related requests: [email protected] — We are here for you 24/7.

Processing will begin once your identity has been verified. Complex requests may take up to 30 days, though we always aim to resolve them as quickly as possible.

Why solbaji's Privacy Practices Are Trustworthy

We follow the latest technology and best practices to keep your data secure at every step.

End-to-End Encryption

Every piece of data and every transaction on solbaji is protected by 256-bit SSL encryption. Hackers and third parties can never read your data.

KYC Verification Security

Your identity documents are stored in a secure vault. Only authorized staff can access limited information when necessary — and every action is recorded in an audit log.

Fraud Prevention System

Solbaji's AI-powered fraud detection system instantly identifies unusual activity on your account and alerts you right away.

Two-Factor Verification

Keep Two-Factor Authentication (2FA) enabled for login and withdrawals. Even if someone knows your password, they cannot access your account without your approval.

Data Minimization Policy

Solbaji collects only the information that is genuinely needed. Unnecessary data is never collected or stored — that is a core principle.

Automatic data deletion

Once the designated retention period expires, solbaji automatically and securely destroys your data. No old data is kept indefinitely.

FAQ

Answers to the most frequently asked questions from members about our Privacy Policy.

Absolutely not. solbaji never sells or rents your personal data to third parties. Limited information is only shared with partners essential for payment processing and game services — and they are bound by our Privacy Policy as well.

Absolutely. You can request data portability from our support team at any time. Once your identity is verified, we will send you a complete copy of your stored information.

After account closure, transaction records and KYC documents are retained for a specified period as part of legal obligations. Once that period expires, all data is securely deleted. Marketing data and preferences are deleted immediately.

Yes. solbaji never stores complete payment details. All financial transactions are secured with PCI DSS-compliant encryption. Your mobile banking or bank account details are never shared with any third party.

You can opt out of promotional communications at any time by updating your notification preferences in account settings or by contacting our support team. However, essential notifications related to transactions and security cannot be disabled.

solbaji uses cookies that are essential for the platform to function properly. Analytics and marketing cookies are used only with your consent. Optional cookies can be disabled at any time through your browser settings.

Play Safe solbajiat

Solbaji is committed to protecting your privacy and data at all times. Join today and enjoy gaming on a fully secure and transparent platform.

Register for Free Log In
100% Data Secured No Data Sales SSL Encryption 24/7 Support
বাংলা